- Our Philosophy
Supporting a Fulfilling Life Through Medical Treatment & Care
Code of Conduct
１.People-Centered Medical Care
We aim to provide compassionate treatment while protecting the privacy and rights of our patients.
２.Offering Safe, High Quality Care
We do our best to take in all patients, providing professional specialist treatments while ensuring the safety of those in our care.
３.Cooperation with Other Medical Institutions
We cooperate closely with other local medical institutions, working toward promoting continued lifelong medical care.
４.Devotion to Study as a Medical Professional
As medical practitioners, we are constantly improving our medical techniques, and striving to improve ourselves so that we can interact with our patients in the appropriate manner.
５.Global Healthcare and Nursing Care System
We strive to provide safe and reliable healthcare and nursing care to people from other countries as we aim to develop global-minded peolple.
Patient’s Rights and Responsibilities
- Patients have the right to equally receive quality and appropriate medical care.
- Patients have the right to request a particular hospital or doctor and to ask for a second opinion from other doctors.
- Upon receiving sufficient explanation and information, patients have the right to make decisions about their own medical treatment.
- Patients have the right to have their personality and values respected and their dignity protected.
- Patients have the right to receive information regarding their own medical records, as well as the right to refuse to acknowledge the information.
- Patients have the right to have their personal information kept confidential.
- Patients have the responsibility to provide accurate information regarding their own health.
- Patients have the responsibility to try to fully understand their diseases and treatment.
- Patients have the responsibility to not disturb other patients or hospital staff so that all patients may receive proper treatment.
Fundamental Principles for Doctors
- Staff at The Koga Medical Group carry out medical care as part of a team and in line with our ambitious goal of providing the best possible community-based medical care while upholding our motto, “Medical Treatment That Supports a Fulfilling Life.” .
- The fundamental principles of medical professionals are to treat those in pain with sensibility and compassion while offering safe and considerate medical care of the highest standard.
- We readily adopt new medical practices and are always striving to improve our medical treatment capabilities.
Duties of Doctors
- Responsibilities The decisions doctors make during medical treatment are not orders or coercion but are made based on their knowledge and conscience. For this reason, doctors are always held responsible for their words and actions during medical treatment.
- Improvement of Medical Treatment Our doctors endeavor to improve themselves as medical practitioners at The Koga Medical Group and consider it their duty to provide quality and appropriate evidence-based medical treatment. In particular, in-patient care is a fundamental part of hospital care and the doctors are required to continually push themselves in order to maintain the superb quality of treatment.
- Respecting Patient’s Rights Doctors must be very careful not to violate a patient’s rights. Doctors must respect their patients’ lives, bodies and personalities, keep any personal information confidential and prioritize patient safety above all else.
- Medical Practice and the Legitimation Procedure Medical treatment consists of procedures and processes to legitimize the procedures. The process requires a doctor to obtain a patient’s consent (Informed Consent) after explaining the treatment process before any kind of medical treatment may be received. They must also help the patient understand any results and information obtained during medical treatment. (Patients have the right to make decisions about medical treatment after receiving adequate explanation and information.)
- Uncertainty in Medical Care Medical treatment often involves an invasion of the body. Due to the complexity and fragility of life, coupled with individual diversity, medicine is uncertain by nature. Doctors should always keep in mind that medical care has the potential to be harmful and has limitations. Therefore, treatment should be provided with a humble attitude.
- Medical Team Building and Staff Duties
- A medical team is assigned to each patient and is made up of the head of department (or an equivalent doctor), an attending doctor, and another doctor in charge. Due to team decision-making being essential for improving the quality and safety of medical care, we do not allow inpatient care to be provided by a single member of staff.
- The head of department (or an equivalent doctor) in charge of inpatient care, checks each patient on the ward at least once a week to ascertain each doctor’s treatment status and to provide advice or instructions when necessary.
- The attending doctor is ultimately responsible for the care for the assigned patient.
- The doctor assigned to the case assists the attending doctor or performs medical treatment under instructions from the attending doctor.
- In cases when a medical intern participates in the treatment as a part of the team, the intern must perform any medical treatment under the supervision of an instructor or a senior doctor.
- The attending doctor and the doctor assigned to the case visit their patients every day to check their conditions and record all findings on charts immediately. They will also listen to the patients’ wishes and requests and respond to them as best as possible.
- The head of department (or an equivalent doctor) may also act as the attending doctor.
- To be eligible to be an attending doctor, he/she must be a board certified doctor, a board certified specialist in the department, or else hold equivalent certification and be approved by a head of department (or an equivalent doctor).
- The team is put together by the head of department (or an equivalent doctor).
- In cases when the head of department is absent, an acting head of department will be appointed and the duties delegated. In these cases, the hospital needs to be notified.
- Emergency Doctors disclose their contact details as much as possible.
- In case of emergency, the attending doctor and doctor assigned to the case will be contacted by a nurse and must come to the hospital if necessary to provide treatment regardless of the time.
- The head of department (or an equivalent doctor) must come to the hospital if necessary to provide instructions, supervision or actual treatment anytime when contacted by the attending doctor or the doctor assigned.
- If the attending doctor and the doctor assigned are not available in case of emergency, other doctors in the department must be contacted by a nurse and provide treatment if necessary.
- Cooperation with Other Health Professionals
- In order to provide exceptional medical care, good relationships with other health professionals are essential. The voluntary efforts made by all those involved add to the quality of medical care. Mutual respect is necessary in order to allow for smooth cooperation.
- Instructions for treatment must be given accurately following the designated procedure.
- In the case of an examination being requested for an inpatient by a health professional (including nurses), the doctor should perform the examination promptly, informing the health professional of the results.
- Doctors should always try to communicate effectively with health professionals (including nurses) so that a shared understanding can be formed of their patients’ treatments and conditions. It is particularly encouraged that health professionals proactively engage with doctors when they have any questions regarding treatment. Since health professionals may be held legally liable depending on the treatment, the doctors are obliged to answer any questions honestly. Efforts such as these will undoubtedly lead to a higher quality of medical care in general.