Things to Be Noted to Our Hospital ～For Your Safe Hospital Stay～

Wristband

• We require all patients to wear a wristband in order to prevent patient misidentification when giving injections or blood transfusions and provide safe inpatient treatment. We appreciate your understanding and cooperation.

Your Cash and Valuables

• Please do not bring cash or valuables more than necessary. Please note that we assume no responsibility or liability for any loss of your money or valuable items.
• To prevent theft, please use a "card swipe safety box" available in your room. Please note that it is your responsibility to take care of your own belongings.

Health Insurance Card and Hospital ID Card

• We check your health insurance card every month. Please show your health insurance card at the beginning of the month at the hospital admission and discharge counter located on the first floor.
• Please show your health insurance card at the hospital admission and discharge counter located on the first floor if it has been renewed or if there are any changes.
• We keep your hospital ID card during your stay in our hospital and return it to you at the time of discharge.

Phone Calls

※PHS devices used by our hospital staff operate at low frequency and are harmless.

• The pay phones are located on the fifth floor and sixth floor of the Main building and in front of the Consultation Room 1 located on the first floor of the East building.
• Incoming calls may be forwarded till 7:30pm except for an emergency.

No Smoking on Hospital Property

• No smoking is allowed on the hospital properties. We appreciate your understanding and cooperation.

Life during Your Stay

Daily Schedule

※Mattresses are sanitized and washed periodically and we provide fine medical services.

Food

• Please refrain from eating anything other than "Hospital meals" for your treatment.

Laundry

• If you wish to use our laundry services, please purchase "Laundry Tickets" at the shop located on the first floor of the East building.
  ※Shop Opening Hours/7:00am-8:00pm (Close at 5:00pm for Saturdays, Sundays and Public Holidays)
• Coin-operated washing machines available on each floor for 100yen per session. If necessary, you may exchange bills into coins at the cashier on the first floor.

TV

※A TV card may be used as follows.

※You will be charged per unit.
Ex.) TV: 10 yen for 12 mins, 25 yen for 30 mins
Refrigerator: 100 yen whether it's used for an hour or use it for 24 hours
※Any unused credit of your TV card may be refunded at a fee adjustment machine located in front of the reception on the first floor.

Electrical Appliances

• Since it is required to obtain the permission from the head of our hospital to use electrical appliances (electric blankets, electric foot warmers, etc.), please make a request at the staff station. Your request may be denied depending on the types of the appliances. You will be responsible for any expenses incurred to use the appliances.

On The Day of Admission

Check-in Time

Please come to the hospital admission and discharge counter located in the East building around 2pm.
(Check-in time may be subject to change)

What you need for admission

1. Application form (Please submit it to the floor nurse by the day before your admission day.)
2. Hospital admission agreement (Same as the above)
3. Health Insurance Card (Including the Latte-Stag Elderly Healthcare Insurance Card and other publicly funded healthcare certificates)
4. Hospital ID card
5. Name seal (if available)

Things You Need during Your Stay

1. Toiletries (toothbrush, toothpaste, soap, towels, paper tissue, etc.)
2. Clothing (hospital wear/pajamas, underwear, shoes or non-slip footwear, etc.)
   ※Hospital wear is available for rent (for a fee)
3. Tableware (such as a mug)
4. Other items if necessary

• Please write your name on your belongings.
• If you are currently taking any medications, please bring them with you.
• We may ask you to purchase paper diapers if necessary.

Discharge & Payment

Average Length of Stay

• Since our hospital provides acute-phase care, the average length of stay is 2 weeks from the day of admission.

Discharge

• Check-out time is 11:00am.

Payment

• Please make a payment at discharge.
  ※If you are currently admitted to our hospital and wish to make monthly payments at the end of the month, we will issue an invoice on around the 7th or 8th of the following month.
• Our cashier is open between 8:30am and 5:00pm except on Sundays and public holidays. Please go to the cashier located on the first floor in the East building.
• If you are being discharged on Sunday or public holiday, you are required to pay the estimated medical expenses and we will issue a deposit slip.
  ※Adjustments will be made later and we will issue a receipt.
• We accept credit cards

Please come to the admission and discharge counter located in the East building if you have any questions.

Special or Specified Medical Care Coverage

• Stay For Over 180 Days
  In case you wish to stay in our hospital for over 180 days even though the inpatient care is not required, 2,330yen per day will be added to your admission fee after 180 days as Special or Specified Medical Care Coverage.