Things to Note during Your Stay ～For Your Safe Hospital Stay～

Wristband

Your Cash and Valuables

• Please do not bring cash or valuables more than necessary. Please note that we assume no responsibility or liability for any loss of your money or valuable items.
• To prevent theft, please use a "card swipe safety box" available in your room. Please note that it is your responsibility to take care of your own belongings.

Health Insurance Card and Patient ID Card

• We check your health insurance card every month. Please show your health insurance card at the beginning of the month at the hospital admission and discharge counter located on the first floor.
• Please show your health insurance card at the hospital admission and discharge counter located on the first floor if it has been renewed or if there are any changes.
• We keep your patient ID card during your stay in our hospital and return it to you at the time of discharge.
• If you wish to receive medical care in our hospital after being discharged, please show your patient ID card at the outpatient reception.

Phone Calls

【Restricted Areas】

• Consultation rooms
• Hospital room with multiple patients
• Laboratories
• Radiology rooms

We would like to ask not only our patients, but also the visitors to our hospital to follow the rules and use your mobile phone within the designated areas not to disturb other patients. Thank you for your understanding. 

●Please use the common rooms located on each floor (2nd floor to 5th floor) or at the space near the front entrance. 
※PHS devices used by our hospital staff operate at low frequency and are harmless. 

●The pay phones are located in front of the staff station on  each floor (2nd floor to 5th floor) and in front of the pharmacy on the first floor. 

●Incoming calls may be forwarded till 7:30pm except for an emergency.
 

Please use the following numbers.

※If you do not speak Japanese, please have someone who does to call first, so that we can direct your call to the person you are calling.

Section	Direct Number
2F Ward	0942-38-2752
3F Ward	0942-38-2762
4F Ward	0942-38-2764
5F Ward	0942-38-2769

No Smoking in Hospital Buildings

• Please note that smoking is not allowed except for the designated area (located on the right side of the main entrance).

Life during Your Stay

Daily Schedule

Meal	【Breakfast】8:00am　【Lunch】12:00pm 【Dinner】6:00pm
Resting	AM 9:30～10:30 PM 2:30～3:30
Personal Hygiene	Bathing Everyday with a permission from your attending doctor (except for Sundays) ※If you are not able to bathe, we will clean your body with towels every day. Do not stay in the bath too long to avoid catching a cold.
	Hospital Wear/Pajamas If you are using the hospital wear/pajamas provided by the hospital, they will be replaced twice a week. ※3 times per week for a fee during summer (July-August)
	Linen Services Once a week (Pillow cases and bed sheets will be replaced)
Check Your Body Temperature	AM 10:00
Check Your Weight	AM 11:00 (Once a week)
Lights-out Time	PM 10:00

※Mattresses are sanitized and washed periodically as we provide fine medical services.

Food

• Please refrain from eating anything other than "Hospital meals" for your treatment.

Laundry

• If you wish to use our laundry services, please purchase "Laundry Tickets (50 JPY/ticket)" at the shop located on the first floor of the east building. Pick-up service is available upon request.
  ※Shop Opening Hours/8:00am-7:00pm (Hours may be subject to change)
• Coin-operated washing machines are available on the fifth floor for 100yen/30mins. If necessary, you may exchange bills into coins at the cashier on the first floor.

Paper Diapers

• If you require paper diapers while staying in the hospital, please use the paper diapers we provide (TENA made in Sweden). They cost 756yen-1,852 yen/bag.

TV

Use	Location	Fee	Units
TV	Bedside	50yen/hr	1min
Refrigerator	Bedside	100yen/day	24hrs
Coin op laundry	Laundry room	100yen/30mins	30mins
Drying machine	Laundry room	100yen/30mins	30mins

※You will be charged per unit.
Ex.) TV: 10yen for 12mins, 25yen for 30mins
Refrigerator: 100 yen whether it's used for an hour or use it for 24 hours

• Any unused credit of your TV card may be refunded at a fee adjustment machine located in front of the reception on the first floor.

Electrical Appliances

• Since it is required to obtain the permission from the head of our hospital to use electrical appliances (electric blankets, electric foot warmers, etc.), please make a request at the staff station. Your request may be denied depending on the types of the appliances.

Visiting Our Patients

Ward	Visiting Hour
General Ward	1:30pm-7:30pm
Observations Room (201, 301, 501)	1:30pm~7:30pm
ＨＣＵ	12:00pm-12:30pm 6:00pm-6:30pm

• Visiting outside of the following hours is not permitted for the observation rooms of each ward and HCU.

• Please refrain from visiting patients during dialysis.
• The main entrance closes at 9:00pm. After 9pm, please come to the security room located on the first floor for emergency.